Shipping & Delivery
White-Glove Logistics Worldwide
Our Promise
“Every order is packaged with the same care and precision that defines our craftsmanship — because the unboxing experience is part of the luxury.”
Shipping Options
Complimentary on orders over $500
Complimentary on orders over $200
Calculated at checkout
Your Order's Journey
Order Placed
Confirmation email dispatched within minutes.
Artisan Processing
Each piece is inspected and prepared by hand.
Dispatched
Tracking number issued. Your parcel is en route.
Delivered
Signature required for orders above $300.
Order Placed
Confirmation email dispatched within minutes.
Artisan Processing
Each piece is inspected and prepared by hand.
Dispatched
Tracking number issued. Your parcel is en route.
Delivered
Signature required for orders above $300.
Delivery Address
Please ensure your delivery address is complete and accurate at checkout. We are unable to redirect parcels once dispatched. Additional charges may apply for re-delivery or address amendments.
Duties & Import Taxes
International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Signature on Delivery
For your security, a signature is required upon delivery for all orders. If no one is available, the courier will leave a collection card with instructions.
Delays & Exceptions
Estimated delivery times may be affected by peak periods, public holidays, adverse weather, or customs processing. We will notify you promptly of any significant delay to your order.